Concept Coms has a wide variety of options to suit all your requirements in this ever-changing and fast-paced telecommunications world. With ways of communication shifting drastically in the last decade, we understand it can be hard to keep up to date - so we’ll do it for you.
TRADITIONAL TELEPHONY
Traditional telecommunications are still a valid and functional way to communicate with customers at an affordable price.
Traditional telecommunication is when your phone service works through an NBN connection. It's quick, easy to use and efficient.
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The second option for traditional telecommunication is having a phone system (PBX) connect directly to an NBN modem, while handsets connect to your phone system BOX.
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If traditional telecommunications aren’t your style, we’ve got modern solutions available as well. The Cloud PBX allows for more flexibility and increased functionality through smartphones, PCs and handsets.
CLOUD PBX
Welcome to the era of hybrid work
Your Laptop or PC is connected to Wi-Fi with the Cloud PBX application downloaded onto it. Phone calls are then taken via your Laptop or PC so you can answer your calls anywhere you go with a WIFI connection. Your office phone services will operate as normal and will not be impacted by the Cloud PBX.
Working in a similar way, the second option connects a handset to your network at home/office and registers it to the cloud server - meaning you can use it anywhere with a LAN/Internet connection.
For a corporate solution with multiple users, Cloud PBX can be connected to any device (PC, smartphone or handsets) to create an effortless flow in high-density, multi-call environments. It can display call statistics, live stats and important call data for increased efficiency and productivity. eg) This system can be integrated into a call Centre structured business with complex call queues.